Concord Auto Repair

1808 reviews
Monday - Friday: 8:00 AM - 5:00 PM
Call Us(925) 246-2587
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5

I went to the previous location and this was my first time at the new location. Pleasant experience with good service and communication and appropriate pricing. Most importantly, very trustworthy.

Thank you, James, for choosing Five Star Automotive and for your kind words. We are thrilled to hear about your pleasant experience at our new location! Providing excellent service and clear communication is our priority. Your trust is invaluable, and we will always strive to maintain it. If you have any questions or need further assistance, please don't hesitate to reach out to us at [email protected]. Looking forward to serving you again. -Brian

- Five Star Automotive
5

It was a very nice experience, very informative on questions that I asked, and they did it in an excellent amount of time and I was out of there

Thank you for sharing your positive experience with us! We are delighted to hear that you found our service informative and efficient. If you have any more questions in the future, feel free to reach out to us at (925) 609-7827.

- Five Star Automotive
5

Good experience, as usual. They quickly diagnosed the issue and called me to give an estimate. The work was done the same day. I’ve taken multiple vehicles to 5-Star for a long time. They are my go-to shop.

Thank you for your loyalty and for trusting us with your vehicles! We're thrilled to hear you had another positive experience with us. If you ever need anything else, feel free to give us a call at (925) 609-7827.

- Five Star Automotive
5

Came here for my first time today for an oil change based on Google reviews. No appointment (will do that in the future.) Great communication. The guy at the desk let me know right away I had arrived just at the start of lunch break, so I went and got lunch, too. They had already started by the time I got back. Clear, prompt communication while I waited. Added a new cabin filter based on their inspection. Still ended up paying less than half of what I had been paying at another shop. Will be back.

Thank you for choosing Five Star Automotive for your oil change! We're glad to hear that you had a great experience with us, especially with our clear communication and efficient service. We appreciate your feedback and look forward to your next visit. If you have any questions or need to schedule an appointment, feel free to reach out to us at (925) 609-7827.

- Five Star Automotive
5

Thank you Five Star Automotive! Our entire experience was flawless including the schedule, the pricing and the quick service. We are definitely moving our cars’ maintenance to your shop. So glad we found reviews on Nextdoor that gave the link.

Joan, thank you for choosing Five Star Automotive! We're thrilled to hear that your experience was flawless from start to finish. We pride ourselves on providing top-notch service, fair pricing, and timely repairs. It means a lot to us that you'll be entrusting your cars' maintenance to our shop. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here for you! -Brian

- Five Star Automotive
5

Great place folks are up front about what repairs you need, fast and efficient. I recommend this place to my entire family and friends. Brian and staff are fantastic. Five stars for sure 👍

Thank you Ed for the glowing review! We're thrilled to hear that you had a fantastic experience with us. Our team here at Five Star Automotive strives to provide excellent service, and we're glad we hit the mark for you. We appreciate your recommendation to your family and friends. If you have any further questions or needs, please don't hesitate to reach out. Take care! -Brian

- Five Star Automotive
5

I will be bringing my car here from now on! From my first call to pick up of my car, this was a five-star experience. Thank you!

We are thrilled to hear about your five-star experience at Five Star Automotive! Thank you for choosing us for your car needs. If you have any questions or need further assistance, feel free to give us a call at (925) 609-7827.

- Five Star Automotive
1

Went for an oil change, and the front desk guy called me “cupcake” and “sweetheart”. Will never be coming back here. Heard good things and had a great experience in the past with the owner himself. Front desk guy was extremely rude and I will be filing a sexual harassment complaint with the owner. NEVER go here unless you can contact the owner directly!!!

Hayes, thank you for bringing this to our attention. We apologize for any discomfort you experienced. We take these matters seriously and have addressed the issue with the staff member in question. We value your business and would appreciate the opportunity to make it right. If you have any further concerns, please contact us at [email protected]. -Brian

- Five Star Automotive
5

Friendly fast service

Joseph, thank you for taking the time to leave us a five-star rating! We are delighted to hear that you found our service to be friendly and fast. If there is anything else we can do for you, please do not hesitate to reach out. We're here to help! -Brian

- Five Star Automotive
5

Five Star Auto for a reason…the service, workmanship, integrity, and professionalism of the staff make this a 5 star place!

Julie, thank you for your amazing review! It's fantastic to hear that you experienced the 5-star treatment we strive for at Five Star Auto. We take pride in providing top-notch service and workmanship to our valued customers like you. If you ever need anything, please don't hesitate to reach out. We're here for you! -Brian

- Five Star Automotive
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