Thank you Five Star!!! This shop does great work, but more importantly has excellent customer service, and will be both upfront/honest with repairs needed! I had a check engine light on caused by a purge valve, and it idled roughly. I replaced the part myself, bad idea, lol. The shop diagnosed everything, and found the new part I replaced was actually faulty from the manufacturer. But, what caused the rough idle was an issue I had previously that the shop repaired. A part that had been previously replaced had failed. Brian took ownership, and repaired the problem under warranty at no cost. People in general and mechanics with this kind of mentality are very few and far between! If you need automotive assistance in the East Bay (Concord), check out Five Star, you won't be disappointed!
We are thrilled to hear about your positive experience at Five Star Automotive! Thank you for appreciating our customer service and honesty. It was our pleasure to address the issues with your vehicle promptly and efficiently. For any future automotive needs, don't hesitate to reach out to us at (925) 609-7827.
- Five Star Automotive